Edraky's Innovations
Drive, Feel, Own
DFO
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Sales Volume Optimization: a streamlined test drive scheduling process enhances the likelihood of customers visiting and ultimately making a purchase.
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Enhanced Customer Satisfaction: pre-scheduled test drives minimizes wait times at the dealership, contributing to an elevated and more seamless overall customer experience.
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Operational Cost Efficiency: accurately organizing scheduled test drives, dealerships can strategically allocate sales staff and resources, leading to effective cost management and operational efficiency.
DFO
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Allows dealerships to manage their test drive resources efficiently and provide a better customer experience.
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It can help brands to:
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Increase sales,
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Improve customer satisfaction,
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Reduce costs,
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Improve efficiency.
Capture, Analyze, Act
CAA
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Customer Satisfaction Enhancement: enable businesses to enhance customer satisfaction levels by pinpointing specific areas to improve overall customer experience.
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Returning Customers Encouragement: identify customers showing signs of dissatisfaction, allowing businesses to proactively take measures to retain them and bolster customer loyalty.
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Negative Word-Of-Mouth Mitigation: identify customers likely to engage in negative word-of-mouth, empowering businesses to address issues promptly and improve the overall customer sentiment.
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Brand Reputation Enhancement: proactively work towards enhancing your brand reputation, showcasing a commitment to delivering a positive and satisfying customer experience.
CAA
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Measures the likelihood of customers recommending your brand to friends & family, by identifying areas for improving your overall customer experience.
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It can help brands to:
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Increase customer satisfaction level,
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Encourage returning customer,
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Mitigate negative word-of-mouth,
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Enhance brand reputation.
Spec, Check, Deliver
SCD
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Concise Order Processing: simplify orders by combining vehicles with different colors into a single unit with distinct characteristics, improving efficiency in order management.
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Adaptable Pricing and Sales: adjust pricing based on specifications; prices can vary according to entered details, offering flexibility in purchasing and sales processes.
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Effortless Access to Specific Vehicles: make it easy for customers to find vehicles with specific attributes tailored to their preferences.
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Streamlined Data Handling: simplify complex data by keeping the main vehicle model fixed and allowing changes to other characteristics.
SCD
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Displays a selected list of vehicles that precisely match the customer's criteria, allowing them to select their favorite vehicle with any necessary customizations.
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It can help brands to:
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Concise order processing,
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Adaptable pricing and sales,
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Effortless access to specific vehicles,
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Streamlined data handling.
Request, Book, Manage
RBM
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Misallocation Prevention: ensures that spare parts in upcoming shipments are allocated and distributed based on bookings with reference to STOs, minimizing errors in allocation.
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Demand Accuracy: ensuring accurate demand planning at the company level through a a comprehensive view of needed spare parts and the objects they are required for.
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Customer Satisfaction Maintenance: precise delivery date calculations that helps in maintaining a high level of customer satisfaction by ensuring timely deliveries.
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Operational Efficiency Enhancement: streamlines the entire spare parts supply chain, leading to better planning and resource allocation.
RBM
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Empowers dealerships to proactively manage upcoming shipments, aligning them with current needs and fostering a streamlined supply chain process.
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It can help brands to:
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Prevent misallocation,
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Accurately handle demand,
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Maintain customer satisfaction,
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Enhance operational efficiency.