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Edraky's Innovations

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Drive, Feel, Own

DFO

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  • Sales Volume Optimization: a streamlined test drive scheduling process enhances the likelihood of customers visiting and ultimately making a purchase.

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  • Enhanced Customer Satisfaction: pre-scheduled test drives minimizes wait times at the dealership, contributing to an elevated and more seamless overall customer experience.

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  • Operational Cost Efficiency: accurately organizing scheduled test drives, dealerships can strategically allocate sales staff and resources, leading to effective cost management and operational efficiency.

DFO

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Allows dealerships to manage their test drive resources efficiently and provide a better customer experience.

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It can help brands to:

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  • Increase sales,

  • Improve customer satisfaction,

  • Reduce costs,

  • Improve efficiency.

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Capture, Analyze, Act

CAA

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  • Customer Satisfaction Enhancement: enable businesses to enhance customer satisfaction levels by pinpointing specific areas to improve overall customer experience.

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  • Returning Customers Encouragement: identify customers showing signs of dissatisfaction, allowing businesses to proactively take measures to retain them and bolster customer loyalty.

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  • Negative Word-Of-Mouth Mitigation: identify customers likely to engage in negative word-of-mouth, empowering businesses to address issues promptly and improve the overall customer sentiment.

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  • Brand Reputation Enhancement: proactively work towards enhancing your brand reputation, showcasing a commitment to delivering a positive and satisfying customer experience.

CAA

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Measures the likelihood of customers recommending your brand to friends & family, by identifying areas for improving your overall customer experience.

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It can help brands to:

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  • Increase customer satisfaction level,

  • Encourage returning customer,

  • Mitigate negative word-of-mouth,

  • Enhance brand reputation.

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  • Concise Order Processing: simplify orders by combining vehicles with different colors into a single unit with distinct characteristics, improving efficiency in order management.

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  • Adaptable Pricing and Sales: adjust pricing based on specifications; prices can vary according to entered details, offering flexibility in purchasing and sales processes.

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  • Effortless Access to Specific Vehicles: make it easy for customers to find vehicles with specific attributes tailored to their preferences.

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  • Streamlined Data Handling: simplify complex data by keeping the main vehicle model fixed and allowing changes to other characteristics.

CCD

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Displays a selected list of vehicles that precisely match the customer's criteria, allowing them to select their favorite vehicle with any necessary customizations.

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It can help brands to:

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  • Concise order processing,

  • Adaptable pricing and sales,

  • Effortless access to specific vehicles,

  • Streamlined data handling.

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Request, Book, Manage

RBM

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  • Misallocation Prevention: ensures that spare parts in upcoming shipments are allocated and distributed based on bookings with reference to STOs, minimizing errors in allocation.

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  • Demand Accuracy: ensuring accurate demand planning at the company level through a a comprehensive view of needed spare parts and the objects they are required for.

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  • Customer Satisfaction Maintenance: precise delivery date calculations that helps in maintaining a high level of customer satisfaction by ensuring timely deliveries.

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  • Operational Efficiency Enhancement: streamlines the entire spare parts supply chain, leading to better planning and resource allocation.

RBM

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Empowers dealerships to proactively manage upcoming shipments, aligning them with current needs and fostering a streamlined supply chain process.

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It can help brands to:

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  • Prevent misallocation,

  • Accurately handle demand,

  • Maintain customer satisfaction,

  • Enhance operational efficiency.

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